Learn About Our Privacy Policy

Personal Information Collected

We collect only the information you provide us with. For instance, your name, contact number, address, and payment information. We use it solely for the purpose of providing better service to you and making your experience smoother with us. Here’s what we may collect from you:

• First and Last name
• Personal mobile number
• Your home address (we may ask for zip code too)
• Email address
• Payment information and card details (only if you decide to proceed with online payment)

You can always choose not to share your personal information. However, it may or may not impact our repair process’s smoothness.

Web Browsing Information Collected

We collect information related to you and your device if you visit our website. The information we collect may include the following:

• Your IP address
• Information regarding your internet service provider
• Identifier associated with the device that you used to access our website
• The pages you visit on our website and what features you used
• The date and time when you visited our website
• The type of browser you used to access our website
• What operating information you used to visit our website

Why Do We Collect Personal Information?

We collect your personal information to make it easier for us to provide relevant services, adhere to our legal obligations (if any), and also for marketing purposes. Moreover, the information you provide us with will also come in handy for us to offer better customer support and process your orders. If there are any promotional campaigns going on, we use your personal information to keep you informed. Hence, your personal information is collected solely to make your experience better and smoother.

How Long Do We Keep Your Personal Information?

It depends on the reason we collected your personal information. Whether it is for business reasons, marketing, or our legal obligations, we make sure it is safe and secured. We retain personal information at least till the purpose of collection is fulfilled. Moreover, we also make sure to adhere to the relevant policies of record-keeping. However, whenever we destroy your personal information from our end, we always ensure that it cannot be reconstructed. We take measures to prevent all possible data breaches and unauthorized access.

How Do We Share Your Information?

We do not rent or sell your personal information collected through our website. However, we may use and disclose your information to third parties that perform business on our behalf. It will all be in accordance with the law, and nothing about your personal information will be used for malicious purposes. We may share your personal information for the following reasons:

Marketing: We may disclose your personal information to third parties who help us develop and implement our marketing plans. It allows us to customize our marketing plans according to what our target audience would like to see.

Service Providers: Service providers help us operate our business and provide services. They also help us with marketing. Hence, we may share your information with them.

Corporate Affiliates and Other Ventures: We may share your personal information with corporate affiliates and other ventures to help us perform our routine business activities and operations. 

Regulators: We may disclose your personal information to regulators in order to comply with the regulatory requirements of our business.

Changes To The Privacy Policy

We make sure to keep updating our privacy policy from time to time. Although there are rarely any big changes, you can always find the revised version on our website. Rest assured that whenever a change is made, it will be notified on our website. It is important for us to ensure that there’s transparency in our data collection, record-keeping, and data usage policy. That’s why you can always find relevant changes here.