About Us A little bit about Gadget Magic
Specialising in Mobile phone repairs such as - iPhone, Samsung, HTC, Sony Ericsson, LG, Blackberry and Nokia. We also specialise in all iPad and tablet repairs, laptop and home computer repairs. We currently have 3 engineers working in our store in Leigh-On-Sea with over 35 years combined experience, this helps us to ensure we can always return your device to you quicker than anybody else, without compromising on the dedication needed to complete your repair to the highest standard. At Gadget Magic we only use the highest quality parts, and only OEM parts when available so you can rest assured that the quality of the repair will be as good as when you brought your device from new. A lot of repair shops use cheap low quality parts on their repairs to maximise profits, which will usually break as soon as they are dropped or will stop working after a short period of time, even companies that claim to use OEM parts are using refurbished parts which lack the quality of brand new. All are repairs and parts are brand new and come with our 60 day no quibble warranty, so in the unlikely event you have any problems you can bring it back and we will amend the problem with no questions asked. We also provide the walk in express repair service at no extra cost, if the part for your repair is in stock it will be placed in the cue and repaired as soon as the engineer is available, this is usually within the hour. A large range of parts are kept in stock at all times to keep the possible waiting time as low as possible.
The owner of the company opened the store in January 2014 after successfully transforming other businesses of the same type into thriving establishments. The excellent customer service he has implemented in the company is just one of the many factors which makes this company very different from any other. We believe in providing a high quality service, at the fairest possible price. Most repairs are based on a no fix no fee basis, If getting to the store is not an option then we provide a postal service at no extra cost. Just send us your device via tracked mail and we will repair your device and have it couriered back to your door. You can also use our unlocking service for most phones by giving us a call and requesting your unlock code and we will call you back as soon as it becomes available, again at no extra cost. At Gadget Magic we aim to give you a repair service that nobody else can offer, so if you have a gadget that needs some attention, come and see us in store and have a seat in our spacious waiting area while we work our magic!